Status & Timeline
How to check where an order is and when it will ship.
- When will my order ship?
- Where is my order?
- What happens after I place my order? (The Process)
- How to contact us: WhatsApp, phone, and email
- What to do if your delivery is missing, delayed, or sent to the wrong address
- How to upload your photos and ID for verification
- Why is my dashboard empty or showing no orders?
- Why does my tracking say 'Cancelled'?